If you think back to the last time you brought a mobile phone, laptop or kitchen appliance, it’s likely that you brought some kind of warranty or insurance for the worst case scenarios. But, why is it when companies deploy a hardware solution which is vital for their business operations, they don’t buy valid insurance or service & support cover for it? We know that you rely on your Zebra devices for your worker productivity and business performance, and with Zebra OneCare, should things go wrong, there’s a plan in place for you.

With Zebra OneCare Support Services, you can receive the most advanced level of customer service, to maximise your device uptime. So you can ensure the technology you use to run your business won’t let you down or put a halt to your operations.

With a comprehensive support plan, you can get access to repair centres across the region, as well as technical support.

You can find more information regarding Zebra OneCare in the video below.


Zebra offers an extensive range of support plan, therefore no matter what level of service you need, there’s a level of service for everyone to achieve their desired business outcomes.

Zebra OneCare Special Value – The Right Sized, Right Features at the Right Price

This support plan is designed for a specific selection of Zebra Mobile Computers and Printers that do not require the comprehensive coverage of Zebra OneCare Essential.

Features Include:

  • Term 2 or 3 years
  • OS Software and Lifeguard™ Security updates
  • 8×5 local time live technical support
  • 5-Day repair turnaround from depot receipt
  • Functional failure, Wear and Tear coverage (Additional 10 or 20% accidental damage repairs covered across the duration of the contract)
  • VisibilityIQ™ OneCare™ – An easy way to track your support cases, support contracts, physical damage, no fault founds and OS Software and LifeGuard™ security update reports.
  • Device Diagnostic tools for Mobile Computers

Zebra OneCare Essential – Basic Assurance

Building on all the features in Zebra OneCare Special Value, this support plan provides the assurance you need across all your products, going beyond standard warranty cover.

Features Include:

  • Full Comprehensive Cover including Accidental Damage – If It’s Broken, We Fix It.
  • 8×5 local time live technical support
  • 3-Day Repair Turn Around Time

Zebra OneCare Select – Maximum Protection  

A step up from Essential Care, OneCare Select provides additional capabilities.

Additional Features Include:

  • 24/7 Live-Agent Technical Support
  • Advanced Device Replacement – Same Day Shipment of Replacement Device
  • Spares Pool Management
  • Device Commissioning

We want to ensure that you have the most advanced, and most suitable comprehensive support plan that is right for you and your business.

So, don’t hesitate to contact one of our Zebra OneCare experts today for more information.

Call us on: 01903 744139, or alternatively email: sales@thelabelman.co.uk

Labelman Ltd are Zebra Technologies Premier Supplier of Printers, Scanners, Handheld Devices, Barcode Labels, Ribbons and Support Services.